Payment Packing: Focus on Desking
In the latest edition of F&I and Showroom, Penny Bell of ACE offers a starting point for dealers who want to stamp out and prevent inconsistent quotes and payment packing: the desk, where the right solution and processes can help ensure a compliant transaction.
Referencing a comment made on a past article, Bell writes, “Though the article was several years old, the comment was made this year. In summary, it was by a former dealership employee who said payment packing was still prevalent within the industry.”
To counter the trend, Bell offers a dealership checklist that includes such critical items as a rate matrix vs. default rate, approvals and more.
