Few customers realize how much time it takes to put a deal together, and even fewer have the patience for it. Gerry Gould of Product Prep injects efficiency into the F&I process with a DMS-to-finance portal SOP.
Every agent prepares F&I professionals to handle the most common customer objections — but what about the uncommon ones? Get 10 straight minutes of advanced training from Gerry Gould of Product Prep.
Would you prefer CIT stand for “contracts in transit” or “cash in today”? Stem the tide of unfunded and recontracted deals with a proven, six-step process from Product Prep’s Gerry Gould.
Does your F&I training program cover callbacks? Gerry Gould of Product Prep shares a process that leverages factors like debt to income and payment to income to satisfy bank reps and hang more paper.
The cost of losing a single service customer or RO continues to rise. NSD’s Anthony Giagnacovo explains how an “ecosystem” mindset reliably drives retention. +
Kick your F&I training program into a higher gear by acknowledging and attacking the workflow disruptions that derail the process and frustrate customers. Product Prep’s Gerry Gould has the details.
Robert Steenbergh of AutoPayPlus says agents are leading the charge to make payment programs a core offering that can boost F&I revenue and reinsurance earnings. +
The majority of leads are generated online. Why is finance still stuck in the box? Top trainer Gerry Gould of Product Prep wants every F&I professional to write or call customers before they come to the dealership.
In an unprecedented move, FTC Chairman Andrew Ferguson appeared in a live, NADA-hosted webinar to help clarify the agency’s position on vehicle pricing. Get a debrief from attorney Jim Ganther and the experts at Mosaic Compliance Services.
Do your dealers set their F&I teams up for booming production or exploding customers? Product Prep’s Gerry Gould goes onsite at Laurel Auto Group to teach a process agents can use to improve product sales and minimize chargebacks.
