Unverified complaint narratives and visualizations will no longer appear in the Consumer Financial Protection Bureau’s online database. +
Product Prep’s Gerry Gould sits down with a longtime student who overcame a steep learning curve and early struggles to make the transition from sales to finance and shares tips for training newly minted F&I managers.
FTC Chairman Andrew Ferguson says the agency will no longer pursue discrimination claims based on the “pernicious” theory denounced by President Trump. +
Thinking about selling your agency? APCO Holdings’ Courtney Hoffman urges principals to tackle oft-overlooked subjects like technology, long-term goals and the realities of transitioning from owner to employee. +
Ready for a fresh take on vehicle service contracts? Sell more of them! Gerry Gould of Product Prep helps you train F&I teams to plant the seed early, keep it simple, and help customers make firm decisions.
Few customers realize how much time it takes to put a deal together, and even fewer have the patience for it. Gerry Gould of Product Prep injects efficiency into the F&I process with a DMS-to-finance portal SOP.
Every agent prepares F&I professionals to handle the most common customer objections — but what about the uncommon ones? Get 10 straight minutes of advanced training from Gerry Gould of Product Prep.
Would you prefer CIT stand for “contracts in transit” or “cash in today”? Stem the tide of unfunded and recontracted deals with a proven, six-step process from Product Prep’s Gerry Gould.
Does your F&I training program cover callbacks? Gerry Gould of Product Prep shares a process that leverages factors like debt to income and payment to income to satisfy bank reps and hang more paper.
The cost of losing a single service customer or RO continues to rise. NSD’s Anthony Giagnacovo explains how an “ecosystem” mindset reliably drives retention. +
