A judge will determine how much a service contract provider owes a dealership for the unauthorized use of its name in a direct mail campaign. +
Franchised dealerships in America’s largest car market are subject to new rules pertaining to pricing, disclosures, documentation and the establishment of a three-day cooling-off period for used car buyers. +
The Federal Trade Commission has clarified the charges that must be included in every advertised price and rules pertaining to preloads, conditional discounts and in-transit vehicles. Attorney Jim Ganther breaks it down.
Relaxed CAFE targets could make new vehicles more affordable as President Trump entertains Xi Jinping — and the prospect of Chinese factories on American soil. +
When F&I is laser-focused on product sales, buyer’s remorse and chargebacks are sure to follow. Gerry Gould of Product Prep shares advice agents and trainers can use to protect more customers — and your F&I teams’ paychecks.
Credit Acceptance has agreed to a multimillion-dollar settlement with 40 states and the District of Columbia to resolve predatory lending charges. +
President Trump remains opposed to any limits on AI development as a plea for regulation from Anthropic’s Dario Amodei sets off a firestorm. +
StoneEagle’s Cindy Allen says F&I has done a “remarkable” job of maintaining profitability but sees opportunities for further agency and dealership growth. +
Agent and trainers know lease customers have unique wants and needs. Yet in many dealerships, they encounter an F&I process built for sales. Reboot your leasing TO, menu and wordtracks with Product Prep’s Gerry Gould.
Sit in on a full F&I training session with Gerry Gould of Product Prep, who goes onsite at a Hyundai dealership to teach advanced service contract objection-handling, starting with the most effective response to “But it comes with a warranty.”
