The authors of CDK’s 2026 Dealership Workforce Study report a wide disparity in job satisfaction levels between green peas and retail veterans. +

Allstate Dealer Services’ Peter Chafetz will serve as moderator for “The AI Playbook for Dealer Agents,” a panel discussion at the upcoming AI Dealer Agent Conference. +

Attendees of the upcoming AI Dealer Agent Conference can earn ACE AI Agent certification by attending four learning sessions built into the agenda. +

The agenda for the inaugural AI Dealer Agent Conference was built to offer an advanced education to tech-forward dealer agents, within and outside F&I. +

A discounted rate in the AI Dealer Agent Conference room block expires at midnight Wednesday. The inaugural, three-day event will be held at the Georgia Tech Hotel and Conference Center in Midtown Atlanta next month. +

With 70% of new information forgotten in 24 hours, F&I trainers face an uphill battle. NSD’s John Michener makes the case for continuous learning platforms. +

PromptPath’s person-to-person conversation platform was designed to give dealership workers prompts, context and inventory data in real time. +

An AutoPayPlus survey of dealer principals finds concerns over penetration rate tracking, pay plan alignment, menu fatigue and compliance pressure. +

Leaders in the F&I technology and agency segments will present an AIDAC session dedicated to the strategic deployment of new training tools. +

EPIC and RockED have partnered to offer an education and certification pathway for loan payoff, lien release and title transparency workflows. +