Sagini Ramesh will lead a global team dedicated to aligning PCMI’s technology strategy with its business priorities, including the advancement of AI in the PCRS claims administration platform. +

Agent Summit and Automotive Ventures have partnered to present the inaugural Startup Symposium, a new event for agents leading the charge toward F&I innovation. +

Fullpath reports total traffic to dealer websites from AI platforms increased by more than 15 times on a year-over-year basis in January, reflecting a rare combination of trends. +

Reynolds and Reynolds has partnered with Intermedia to add real-time phone call activity to its proprietary unified data layer, enhancing a number of AI-powered tools. +

Upstream’s latest auto industry cybersecurity report finds ransom-related attacks accounted for 44% of publicly reported incidents in 2025, double the previous year’s rate. +

AutoUnify will help Experian deliver its AI-powered decisioning technology and identity verification expertise to detect and prevent fraud no matter where transactions are completed. +

A new Reynolds and Reynolds survey finds AI adoption is accelerating — particularly among dealer principals and executives, who report a personal usage rate of 70%, outpacing sales and service personnel. +

Ava AI by Get My Auto promises improved efficiency and customer satisfaction by leveraging AI to move all the functions of a traditional DMS and CRM onto one interface. +

Alliance Creative Group has added a new, automated marketing and customer engagement solution that uses AI characters to assist dealership website visitors. +

CEO Jay Vijayan announced the addition of three new agents to Tekion’s AI Suite and the launch of a new customer conference and industry event at the 2026 NADA Show. +