Do your dealers set their F&I teams up for booming production or exploding customers? Product Prep’s Gerry Gould goes onsite at Laurel Auto Group to teach a process agents can use to improve product sales and minimize chargebacks.
Join a panel of legal, compliance and auditing experts for “Post-FTC/NADA Webinar Discussion: Dealer Advertising Compliance Insights & Q&A,” a free webinar from Mosaic Compliance Services, NCC and ProMax.
The Federal Trade Commission is targeting dealerships — and individual executives. Join Mosaic Compliance Services’ Jim Ganther and Tyler Raquet for insights and high-risk targets that may help you get your house in order.
Agents who want to improve F&I production across the board can start with three words: “Keep it simple.” Gerry Gould of Product Prep visits a Florida dealership to teach a process based on telling customers what the products are and what they pay for.
Agents who train F&I managers know objection-handling separates the green peas from the high performers. Brush up on wordtracks for “It’s too expensive,” “I’ll take my chances” and more with Product Prep’s Gerry Gould and Damien Bullard.
Does appearance really matter in F&I? Ask the customer who is being asked to trust a stranger to guide them through the financing and product selection process. Product Prep’s Gerry Gould explains.
Top trainer Gerry Gould of Product Prep believes every F&I manager must know what their goals are and where they stand, including two numbers they should check daily.
Are your F&I trainees still complaining about cash deals? Product Prep’s Gerry Gould shares the simple question top producers ask to ensure every customer is protected.
Highline customers have more money and less patience. Product Prep’s Gerry Gould goes onsite at a BMW store to help a successful former Toyota F&I pro adapt his presentation to a new audience.
The unfolding 700Credit story offers lessons in how to select vendors and properly respond to a data breach. Attorney and Mosaic CEO Jim Ganther offers a dealer playbook.
