CDK's latest full-year report finds 90% of surveyed car buyers were satisfied with the time spent in F&I and only 6% felt overwhelmed by the process. +
A narrowing yield spread and a remarkable recovery in approval rates pushed Dealertrack’s Credit Availability Index to 103.7 in May, improving by 7.3% year over year to reach its highest level since April 2022. +
Zurich Advisor IQ was designed to record, monitor and analyze F&I conversations and deliver transaction insights in as little as 15 minutes. +
Agent, dealer and customer expectations may soon render the split-vendor model obsolete. NSD’s Rich Holland makes the case against fragmentation. +
Kelley Blue Book reports an average transaction price of $49,220 in May, down 0.5% from April but up 1.2% year over year amid heavier incentive spending. +
EFG Companies’ Lifetime Start Battery Protection program uses routine maintenance and ownership verification checks to keep customers engaged. +
Sales of new Mazdas and Subarus improved by 35% and 10% year-over-year in May, leading all U.S.-facing factories as fleets helped offset flat retail sales. +
A new Protective Asset Protection survey finds car buyers are experiencing financial anxiety driven in part by fears over the high cost of unexpected repairs. +
Experian analysts say sales of full-size trucks, vans and sports cars pushed $1,000 monthly payments to nearly 19% of all auto loans in the first quarter. +
Healthy March and April sales improved many dealers’ moods, but Cox Automotive’s Q2 survey finds growing anxiety over factors beyond their control. +
