• Survey: Dealer Principals Report Highest AI Usage Rate

    A new Reynolds and Reynolds survey finds AI adoption is accelerating — particularly among dealer principals and executives, who report a personal usage rate of 70%, outpacing sales and service personnel. +

    Mar. 2, 2026

  • Owen: Expectations Demand Execution

    Clyde Owen brings a diverse educational and executive background to his new role as CEO of PCMI, where he relies on an execution-focused approach to meet the growing and varied demands of their customers. +

    Feb. 23, 2026

  • Opinion: The Digital Deal Jacket Knows the Truth

    For dealers seeking improved efficiency, CSI, data security and audit readiness, the DDJ has emerged as the new heartbeat of the deal. 700Credit’s Ken Hill makes the case for going digital in 2026. +

    Feb. 16, 2026

  • AI Scores Points in Latest Cox Survey

    Only 25% of Americans surveyed for Cox Automotive’s 16th annual Car Buyer Journey report used AI tools along their path to purchase, but that group outpaced all others in reporting the highest levels of satisfaction. +

    Jan. 13, 2026

  • Cox: AI Boosts Dealership Revenue for Early Adopters

    A new survey finds the 15% of dealers who have integrated or embedded AI tools and processes at their stores are more likely to report improved revenue, profitability and efficiency. +

    Oct. 27, 2025