Vanguard Dealer Services’ Dylan Doran shares advice for dealers who are considering whether to reinsure their GAP following years of instability in the market and beyond. +

Vanguard Dealer Services’ Mike Cintron believes there is a difference between hearing and listening, and knowing that difference separates the good sales and F&I professionals from the greats. +

Vanguard Dealer Services' Mickey Quinn urges dealers to address long-term customer engagement in sales and F&I training programs. +