An Urban Science/Harris Poll survey finds 74% of U.S. auto dealers are unsatisfied with their ability to track sales leads but only 14% believe AI tools can help. +
DealSpeak is a new, AI-powered training platform that simulates industry-specific scenarios to help users hone their communication and negotiating skills. +
DealerOn has added OnPrompt and Sidekick, two AI-powered tools designed to help dealers understand how car shoppers discover and interact with their online profiles. +
Nordis Technologies COO Nicole Miller has added the role of president to her duties as founder and CEO Ronnie Selinger steps back from leading day-to-day operations to focus on long-term strategy. +
A new report from Halcyon finds ransomware attacks now account for 44% of all reported cyber incidents after more than doubling in frequency last year. +
DART Warranty Group has launched a new, AI-enabled warranty management platform designed to modernize and transform administration, agreements and claims processing. +
Agentic AI advertising solutions provider Synter has announced a series of platform enhancements designed to close the “execution gap” in automotive advertising. +
Cars.com’s new VIN-level, AI-generated video ads are the first to be powered by demand signals from in-market car buyers and appear to be driving results for early adopters. +
Autoblog’s Leroy Marion reports on the “full replica” of a Georgia Lexus dealer’s online presence that convinced a would-be customer to pay $77,300 for a nonexistent vehicle. +
Ford’s Dealer Technology division has added myKaarma as a preferred partner, giving service departments a factory-endorsed suite of AI-based video inspection tools. +
