Kick your F&I training program into a higher gear by acknowledging and attacking the workflow disruptions that derail the process and frustrate customers. Product Prep’s Gerry Gould has the details.
Robert Steenbergh of AutoPayPlus says agents are leading the charge to make payment programs a core offering that can boost F&I revenue and reinsurance earnings. +
The majority of leads are generated online. Why is finance still stuck in the box? Top trainer Gerry Gould of Product Prep wants every F&I professional to write or call customers before they come to the dealership.
In an unprecedented move, FTC Chairman Andrew Ferguson appeared in a live, NADA-hosted webinar to help clarify the agency’s position on vehicle pricing. Get a debrief from attorney Jim Ganther and the experts at Mosaic Compliance Services.
Do your dealers set their F&I teams up for booming production or exploding customers? Product Prep’s Gerry Gould goes onsite at Laurel Auto Group to teach a process agents can use to improve product sales and minimize chargebacks.
Join a panel of legal, compliance and auditing experts for “Post-FTC/NADA Webinar Discussion: Dealer Advertising Compliance Insights & Q&A,” a free webinar from Mosaic Compliance Services, NCC and ProMax.
The Federal Trade Commission is targeting dealerships — and individual executives. Join Mosaic Compliance Services’ Jim Ganther and Tyler Raquet for insights and high-risk targets that may help you get your house in order.
Agents who want to improve F&I production across the board can start with three words: “Keep it simple.” Gerry Gould of Product Prep visits a Florida dealership to teach a process based on telling customers what the products are and what they pay for.
Back at the helm of TrueCar after a 10-year absence, Scott Painter says he is leading the company in a new direction and challenges dealers to consider the car buying process from Captain Kirk’s perspective. +
Agents who train F&I managers know objection-handling separates the green peas from the high performers. Brush up on wordtracks for “It’s too expensive,” “I’ll take my chances” and more with Product Prep’s Gerry Gould and Damien Bullard.
