A new partnership adds TruVideo’s video capture, noise cancellation and automated transcription to Keyloop’s cloud-native aftersales platform. +
Volkswagen and Volvo top Pied Piper’s latest rankings in a report that warns missed AI-to-human transfer attempts are driving dealership customers away. +
JD Power analysts say the multimedia category is hurting overall vehicle quality scores and now accounts for the five most frequently reported issues. +
AVILOO analysts say 16 out of 20 tested EVs maintain at least 90% of their original battery capacity at 93,000 miles, with some models scoring closer to 94%. +
Kayalar Motors’ Selcuk Kaya has launched Nemroot, a new platform powered by AI and built to attack the communication issues that derail sales. +
A strategic integration connects ACV’s pricing engine and AI-powered vehicle inspection and valuation platform with DriveCentric’s fixed ops CRM. +
The newly launched vAuto Test Drive is a digital platform designed to give dealers an opportunity to preview, test and contribute to the development of new and largely AI-powered inventory management tools. +
A new, autonomous, CRM-embedded Virtual Contact Assistant is the first in a “landmark” series of new and upcoming features from VinSolutions. +
Veteran enterprise technology leader and former SolarWinds president and CEO Sudhakar Ramakrishna has agreed to take on the same role at CDK Global, where he will succeed the retiring Brian MacDonald. +
Cox Automotive’s Tessa Nadik offers a multipoint strategy dealers can use to catch up to and keep pace with AI-equipped car shoppers, including adjustments to inventory data, dealership information and website content. +
