The cost of losing a single service customer or RO continues to rise. NSD’s Anthony Giagnacovo explains how an “ecosystem” mindset reliably drives retention. +
EPIC earned the highest scores from Startup Symposium judges and attendees, who rated eight companies on their investment potential based on rapid-fire pitches and Q&A sessions. +
Plans to accept nominations for future F&I Hall of Fame members are already underway following the induction of the Class of 2026 at this week’s Agent Summit. +
A diverse group of experts and innovators will bring agents up to speed on new and emerging technology and compete for their votes in a series of rapid-fire pitches. +
Automotive Ventures’ Justin Charbonneau will present “AI, China, and the Next Wave of Innovation in Auto Retail” as part of the half-day, agent-focused event at Agent Summit. +
Agent Summit and Automotive Ventures have partnered to present the inaugural Startup Symposium, a new event for agents leading the charge toward F&I innovation. +
Agent Summit will host the first ACE Trainer certification, a private event open to ACE-partnered agents and trainers who have earned ACE Compliance Officer certification. +
Agent Summit will host the first ACE Trainer certification, a private event open to ACE-partnered agents and trainers who have earned ACE Compliance Officer certification. +
Attendees of the Ethical F&I Managers Conference are invited to join Agent Summit’s F&I Hall of Fame induction ceremony and the presentation of the annual Dealers’ Choice Awards. +
ACE will offer Automotive Compliance Specialist certification to Agent Summit attendees at the upcoming 2025 event, continuing a tradition that began in 2017. +
