Former PCMI and Cox Automotive executive Autumn Dennis has been named vice president of sales for TecAssured, where she will lead sales, growth initiatives and enterprise partnerships. +

The majority of leads are generated online. Why is finance still stuck in the box? Top trainer Gerry Gould of Product Prep wants every F&I professional to write or call customers before they come to the dealership.

Agents in attendance at last week’s Agent Summit witnessed the reveal of Nation Safe Drivers’ OnRamp product lineup and NSD360, a new agent- and dealer-facing learning management system. +

Capital Auto Protection Services will form a warranty financing company with the help of billing, digital payments and financing technology provider Input1. +

A financially stressed market reframes the value of F&I products. Protective’s Tim Blochowiak explains how agents and dealers are using AI-driven training to seize the opportunity. +

Do your dealers set their F&I teams up for booming production or exploding customers? Product Prep’s Gerry Gould goes onsite at Laurel Auto Group to teach a process agents can use to improve product sales and minimize chargebacks.

Agents who want to improve F&I production across the board can start with three words: “Keep it simple.” Gerry Gould of Product Prep visits a Florida dealership to teach a process based on telling customers what the products are and what they pay for.

Citing agent and dealer demand, CornerStone United created Core360 to combine its new and used vehicle service contract programs into one streamlined offering. +

Analysts say strong product sales, back-end profits and F&I income helped U.S. dealers offset an average front-end gross that fell to a nearly four-year low in the fourth quarter. +

Smart AutoCare has hired former OptionSoft Technologies, Warrantech and Interstate National Dealer Services executive Christopher Murphy as the F&I product and services provider’s new president. +