Toyota is among the stars of JD Power’s latest brand loyalty study, which gives four out of the five highest-ranking marques a retention rate in the 60% range. +
Mazda, Honda and Subaru lead the pack as a strong September helps dealers avoid a weak third quarter for new car and light truck sales. +
JD Power analysts say the multimedia category is hurting overall vehicle quality scores and now accounts for the five most frequently reported issues. +
Cadillac and Toyota rank highest in JD Power’s latest tech study, which finds drivers are most satisfied with features they don’t have to think about. +
JD Power analysts say the latest Dealer Financing Satisfaction Study proves finance source selection depends largely on the experience they deliver. +
New JD Power data shows growing numbers of premium compact car, compact SUV and midsize SUV owners are joining a “measurable” downmarket migration. +
Automotive News’s July sales report finds limited inventories have “hamstrung” U.S. Toyota dealers while competitors get a boost from strong hybrid demand. +
JD Power’s Doug Betts will help agents break through the clutter to tap into transformative technology and propel the F&I process to new heights at the upcoming AI Dealer Agent Conference. +
The inaugural AI Dealer Agent Conference will be headlined by experts and thought leaders working at the intersection of AI, F&I and agency success. +
Automotive News reports sales of new Hondas improved on a year-over-year basis in April, offering a bright spot in a report dimmed by growing affordability concerns. +













