StoneEagle’s Cindy Allen says F&I has done a “remarkable” job of maintaining profitability but sees opportunities for further agency and dealership growth. +

Key benchmarks improved in the second quarter, but falling deal and product counts add further strain as dealers rely on F&I to offset front-end losses. +

The inaugural AI Dealer Agent Conference will be headlined by experts and thought leaders working at the intersection of AI, F&I and agency success. +

Dealers improved F&I profit per vehicle, products per deal and income in the first quarter despite a seasonal slowdown in deal counts and front-end gross. +

Former PCMI and Cox Automotive executive Autumn Dennis has been named vice president of sales for TecAssured, where she will lead sales, growth initiatives and enterprise partnerships. +

Analysts say strong product sales, back-end profits and F&I income helped U.S. dealers offset an average front-end gross that fell to a nearly four-year low in the fourth quarter. +

Clyde Owen brings a diverse educational and executive background to his new role as CEO of PCMI, where he relies on an execution-focused approach to meet the growing and varied demands of their customers. +

StoneEagle will debut Flex Story, a new repair story experience for its Pencilwrench fixed ops documentation solution, at next month’s NADA Show 2026. +

Owen brings 20-plus years of insurance and F&I technology leadership and three years as PCMI’s president to his new position at a “defining moment” for the company and its customers. +

U.S. dealers enjoyed gains in F&I profit per vehicle retailed, products per deal and monthly F&I income in the third quarter, offsetting losses in average front end gross and total gross per vehicle. +