The latest Presidio-NCM benchmark report finds average F&I income is within $3 of gross profit per new vehicle retailed, which declined for the fifth straight quarter. +
eContracting continues to gain in popularity, growing 61% since Q3 2022. But Wolters Kluwer analysts say slower sales forced a setback from the prior quarter. +
Experts say a near-$4,000 gap between first and last list price proves dealers should treat unsold new vehicles less like products and more like investments. +
FlexPath DXP’s inaugural Automotive Shopper Credit & Payment Behavior Study proves shop-by-payment tools are not just for credit-challenged car buyers. +
KBB reports the average transaction price for a new vehicle increased for the fourth straight month in September, falling $52 short of the all-time record. +
Nearly one-third of leaders in the retail, insurance, repair and product and provider segments cite the lack of a trusted partner as a barrier to new revenue. +
Caribou analysts say most Americans know their monthly car payment but few know whether they are protected by a factory warranty, service contract or GAP. +
CDK analysts say the popularity of AI among dealership workers and cybercriminals has created a significant gap between usage and governance. +
Toyota is among the stars of JD Power’s latest brand loyalty study, which gives four out of the five highest-ranking marques a retention rate in the 60% range. +
Volkswagen and Volvo top Pied Piper’s latest rankings in a report that warns missed AI-to-human transfer attempts are driving dealership customers away. +
