Volkswagen and Volvo top Pied Piper’s latest rankings in a report that warns missed AI-to-human transfer attempts are driving dealership customers away. +
JD Power analysts say the multimedia category is hurting overall vehicle quality scores and now accounts for the five most frequently reported issues. +
Cox’s latest survey finds concerns over affordability, inflation, interest rates and economic and political uncertainty are weighing on dealers’ minds. +
Kerrigan Advisors’ latest quarterly auto dealership buy-sell report finds a market accelerated by big groups spending big money in big markets. +
The authors of CDK’s 2026 Dealership Workforce Study report a wide disparity in job satisfaction levels between green peas and retail veterans. +
Cadillac and Toyota rank highest in JD Power’s latest tech study, which finds drivers are most satisfied with features they don’t have to think about. +
Kelley Blue Book’s latest report finds seasonal trends and underwhelming incentives pushed July’s average new vehicle transaction price to $49,855. +
Cox Automotive’s new AI in Auto Retail Tracker finds a rapidly growing gap between AI-equipped consumers and the dealers vying for their business. +
JD Power analysts say the latest Dealer Financing Satisfaction Study proves finance source selection depends largely on the experience they deliver. +
New JD Power data shows growing numbers of premium compact car, compact SUV and midsize SUV owners are joining a “measurable” downmarket migration. +
