Amit Maheshwari, Max Steckler and Jason Barrie will serve as the AI-enabled dealership conversation platform’s executive leadership team. +
CarChat24’s new toolkit was designed to help dealers convert shoppers into buyers with enhanced visitor engagement, lead qualification and response workflows. +
BMW Toronto made headlines for honoring its AI agent’s overly generous offer for a customer-owned X3. CarBuzz’s Ian Wright blames misplaced trust in technology for the $7,000 error. +
DealerOn has added OnPrompt and Sidekick, two AI-powered tools designed to help dealers understand how car shoppers discover and interact with their online profiles. +
A CDK survey finds more dealers are familiar with and investing in AI-powered tools, particularly those designed to address communication, scheduling and workload issues. +
Spyne’s Sanjay Varnwal believes auto retail’s embrace of AI tools should inspire other industries to invest in solutions designed to autonomously and efficiently engage consumers. +
Lotlinx has launched LotGPT, a new AI chatbot designed to serve as a personal dealer advisor, backed by historic VIN-level and shopper data and billed as an industry first. +
