Executives say adding SocketTime’s service toolkit will give Numa’s AI agents the ability to improve fixed ops scheduling, communications and efficiency. +
The former owners of Manchester City Nissan have agreed to settle federal and state charges resulting from customer complaints over unauthorized fees. +
A new integration with UVeye was designed to offer a more complete picture of vehicle health by bringing repair history and recall information directly into the service lane workflow. +
Ford’s Dealer Technology division has added myKaarma as a preferred partner, giving service departments a factory-endorsed suite of AI-based video inspection tools. +
Tech Video Grader is one of a number of new, AI-driven service lane and payments solutions MyKaarma is set to debut at the upcoming 2026 NADA Show. +
TruVideo is set to launch TruLabs, a new, interactive, AI-driven “innovation hub” designed to allow visitors to demo new fixed ops-facing wearable tech and engagement tools. +
CarMax’s new interim CEO says the used car retailer will reduce its margins to lower prices and spend more money on advertising geared toward private-party sellers. +
The Michigan Department of State briefly suspended LaFontaine Chevrolet’s license after accusing the store of selling “new” vehicles that don’t qualify as such under state law. +
OPENLANE announced the launch of Audio Boost AI, a new tool dealers and service team members can use to analyze engine sounds while evaluating and inspecting vehicles. +
vAuto will leverage the power of AI to enhance the trade-in appraisal and service lane sourcing processes and generate instant offers for quality units with UVeye’s “MRI for cars.” +
