Ava AI by Get My Auto promises improved efficiency and customer satisfaction by leveraging AI to move all the functions of a traditional DMS and CRM onto one interface. +

CEO Jay Vijayan announced the addition of three new agents to Tekion’s AI Suite and the launch of a new customer conference and industry event at the 2026 NADA Show. +

Blink AI Automotive and Spiffy have partnered to combine Blink AI’s service customer engagement and scheduling capabilities with Spiffy’s mobile operating system. +

Tech Video Grader is one of a number of new, AI-driven service lane and payments solutions MyKaarma is set to debut at the upcoming 2026 NADA Show. +

TruVideo is set to launch TruLabs, a new, interactive, AI-driven “innovation hub” designed to allow visitors to demo new fixed ops-facing wearable tech and engagement tools. +

Presidio Group and NCM Associates analysts say U.S. dealers enjoyed their first full-year net pretax profit gain since 2021 last year despite a 9.7% decline in the fourth quarter. +

StoneEagle will debut Flex Story, a new repair story experience for its Pencilwrench fixed ops documentation solution, at next month’s NADA Show 2026. +

Cerence AI will debut two new conversational AI agents — one for dealers and the other for car buyers — at the upcoming CES 2026, which will be held in January in Las Vegas. +

More than 1 million U.S.-sold and Panoramic View Monitor-equipped Toyota, Lexus and Subaru units are subject to a new recall due to an issue with rearview camera images. +

Numa’s newest tool was designed to enhance communications with service advisors, parts teams and BDC reps by adding customer-specific context to every call and voicemail. +