NEXUS was designed to coordinate a dealership’s connected AI agents across sales, service, customer follow-up and internal communications. +
Joining the Mopar Service Gateway adds vehicle data, service appointments and diagnostic information to myKaarma dealership workflows. +
A pilot program at UTI’s new Atlanta campus gives aspiring auto service technicians hands-on experience with real-world, customer-facing digital processes. +
TruVideo and Meta have partnered to offer service technicians the ability to use voice commands to record video, inspect vehicles and log service needs. +
Volkswagen and Volvo top Pied Piper’s latest rankings in a report that warns missed AI-to-human transfer attempts are driving dealership customers away. +
EFG Companies’ Lifetime Start Battery Protection program uses routine maintenance and ownership verification checks to keep customers engaged. +
Klarna’s Pay in Full, Pay in 4 and longer-term financing solutions are now available to dealers using Tekion’s AI-powered service scheduling platform. +
Car Wars has integrated its AI-powered Cari Scheduler with UpdatePromise’s service scheduling and communications platform for franchised dealerships. +
Ford’s Dealer Technology division has added myKaarma as a preferred partner, giving service departments a factory-endorsed suite of AI-based video inspection tools. +
Cox Automotive analysts say higher prices and longer purchase cycles helped dealers secure service business from 80% of new car buyers last year. +
