A new Impel report cites high rates of unanswered calls and mishandled leads, lost revenue and low winback rates to make the case for agentic AI as the next operating standard in automotive retail. +
In a reversal of a reversal, California Gov. Gavin Newsom has approved a rebate for first-time ZEV buyers to offset the loss of a federal tax credit. +
Fidelity Dealer Services of Northern New Jersey joins the EasyCare brand with the latest in a series of agency acquisitions announced by APCO Holdings. +
“‘Mid’ is in,” say Kelley Blue Book analysts in their latest monthly report, which finds smaller SUVs contributing to a sub-$50,000 average transaction price. +