Properly structured and presented, preloaded products offer tangible benefits every customer can use. Top trainer Gerry Gould of Product Prep shares a process that nails the upsell and avoids compliance traps.
Nearly one-third of leaders in the retail, insurance, repair and product and provider segments cite the lack of a trusted partner as a barrier to new revenue. +
New payment technology gives TPAs, agents and dealers access to merchant processing, virtual card payments and ACH disbursements. +
Endurance Dealer Services veterans Eric Gilliam and Eric Radford will serve as senior vice president of sales and vice president of sales. +
When F&I is laser-focused on product sales, buyer’s remorse and chargebacks are sure to follow. Gerry Gould of Product Prep shares advice agents and trainers can use to protect more customers — and your F&I teams’ paychecks.
AI Dealer Agent Conference organizers say the event’s agenda was built to deliver value for agents seeking an AI playbook for 2027 and beyond. +
StoneEagle’s Cindy Allen says F&I has done a “remarkable” job of maintaining profitability but sees opportunities for further agency and dealership growth. +
Key benchmarks improved in the second quarter, but falling deal and product counts add further strain as dealers rely on F&I to offset front-end losses. +
Attorney and compliance expert Jim Ganther will present a free, CDK-hosted dealer and agent webinar tackling the California CARS Act this Wednesday. +
Shine & Drive has partnered with LodeStar RE to add an industry-first contractual liability policy to its agent- and dealer-facing car wash program. +













