Zurich Advisor IQ was designed to record, monitor and analyze F&I conversations and deliver transaction insights in as little as 15 minutes. +
Agent, dealer and customer expectations may soon render the split-vendor model obsolete. NSD’s Rich Holland makes the case against fragmentation. +
Would you prefer CIT stand for “contracts in transit” or “cash in today”? Stem the tide of unfunded and recontracted deals with a proven, six-step process from Product Prep’s Gerry Gould.
A new Protective Asset Protection survey finds car buyers are experiencing financial anxiety driven in part by fears over the high cost of unexpected repairs. +
Does your F&I training program cover callbacks? Gerry Gould of Product Prep shares a process that leverages factors like debt to income and payment to income to satisfy bank reps and hang more paper.
The cost of losing a single service customer or RO continues to rise. NSD’s Anthony Giagnacovo explains how an “ecosystem” mindset reliably drives retention. +
DealSpeak is a new, AI-powered training platform that simulates industry-specific scenarios to help users hone their communication and negotiating skills. +
Kick your F&I training program into a higher gear by acknowledging and attacking the workflow disruptions that derail the process and frustrate customers. Product Prep’s Gerry Gould has the details.
The majority of leads are generated online. Why is finance still stuck in the box? Top trainer Gerry Gould of Product Prep wants every F&I professional to write or call customers before they come to the dealership.
Agents in attendance at last week’s Agent Summit witnessed the reveal of Nation Safe Drivers’ OnRamp product lineup and NSD360, a new agent- and dealer-facing learning management system. +
