Analysts say dealers can gain a competitive advantage by connecting AI-powered tools to customer, inventory, pricing and service data. +

Spyne and Cox Automotive have joined forces to automate CRM updates with real-time data generated by Vini AI’s sales and service calling, chat, scheduling and follow-up communication suite. +

Spyne’s Sanjay Varnwal believes auto retail’s embrace of AI tools should inspire other industries to invest in solutions designed to autonomously and efficiently engage consumers. +