voAIce Acquires, Integrates AI Solutions With CRM Provider
voAIce Corp. announced the acquisition of TheCRM, a move that combines voAIce’s suite of AI-powered tools with TheCRM’s live dealership data infrastructure in a unified system.
TheCRM’s DealerCRM will underpin the new platform, executives say in a release, driving a new ecosystem that has voAIce’s OliviaAI, DealerIdentify and DataSafeAPI built in.
“The future of dealership technology is not additional disconnected software,” writes voAIce CEO Richard Latman. “It is unified intelligence operating across every department and every customer touchpoint. DealerCRM provides the foundation connecting dealership staff to every customer, conversation and transaction. OliviaAI activates that data, capable of responding to every lead, every message, and every phone call in real time. Together, they form the unified intelligence platform powering the next generation of dealership operations.”
