Levels Dealer OS’s partnership with Keys Inc. will allow dealers to identify the correct key or fob for any vehicle in their system and connect with a locksmith. +
Citing survey data and a host of new capabilities, CDK’s Natalia Mischenko says AI can permanently change the calculus of sales and service retention. +
Users of Launcher’s appTRAKER loan origination system will have Zest AI’s credit and fraud risk models incorporated into existing underwriting workflows. +
CallSource Automotive has launched Zylo, a concierge built upon Spyne’s Vini AI platform and designed to work in concert with human service advisors. +
VisionAST’s newly launched Novella Intelligence Suite allows dealers and agents to engage and converse with “Cassandra,” an AI-powered data analyst. +
Dealer Digital Intelligence was designed to create a competitive advantage as AI-powered searches proliferate and regulatory pressure intensifies. +
Conversica has launched Ignite, an AI-native platform built to unify valuable customer, vehicle, sales, service and conversation data from existing dealer systems. +
A major platform update gives Phone Ninjas users new insights — including performance gaps — based on their actual conversations with customers. +
Analysts say dealers can gain a competitive advantage by connecting AI-powered tools to customer, inventory, pricing and service data. +
A new survey finds AI tools are becoming a meaningful part of the car-buying journey, particularly for younger and EV-oriented consumers. +
