The cost of losing a single service customer or RO continues to rise. NSD’s Anthony Giagnacovo explains how an “ecosystem” mindset reliably drives retention. +
U.S. Ford and Lincoln dealers now have access to SelectFI’s predictive lending technology via The Shop by FordDirect, a marketplace for dealer-facing, factory-vetted tools and services. +
Automotive News reports sales of new Hondas improved on a year-over-year basis in April, offering a bright spot in a report dimmed by growing affordability concerns. +
Ford’s Dealer Technology division has added myKaarma as a preferred partner, giving service departments a factory-endorsed suite of AI-based video inspection tools. +
BizzyCar’s Q1 2026 Recall Report finds Ford units affected by an electrical issue accounted for nearly 40% of all notices, part of a trend toward larger campaigns that touch multiple models and production cycles. +
Volvo dealers sold 41.7% fewer new units on a year-over-year basis last month, contributing to a nearly 4% overall decline offset by increased sales for Hyundai, Toyota and Honda. +
Winter storms couldn’t stop U.S. Hyundai and Kia dealers from setting new January records in a month marked by appreciable gains driven by premium-division sales. +
Jim Click Automotive Team founder and Tuttle-Click co-owner Jim Click Jr. has agreed to sell his Arizona and California dealerships to Gee Automotive, ending a 55-year run. +
Daniel Winchell, the former owner of three Northwest Iowa dealerships, was accused of selling vehicles out of trust and charged with multiple counts of theft and ongoing criminal conduct. +
A USA Today/Detroit Free Press report finds Ford, GM and Stellantis accelerated increases in destination and delivery charges in what experts call a calculated move. +
