ZAP Releases AI-Based Warranty Claims System

Zoom Auto Protect has unveiled a “revolutionary” new AI-powered claims and concierge platform, promising instant coverage decisions, nationwide service center integration and enhanced customer satisfaction.
Zoom sells coverage through a network of 2,500 franchised and independent dealers, touting “concierge-level” support. The company was founded on the principle of full transparency, including the online publication of refund terms, all according to a release announcing the launch.
“This is the Tesla moment for the warranty industry,” the release states. “We’ve combined elite customer experience with intelligent automation, transparent pricing and live human support. No robocalls, no fine print — just real protection that pays your mechanic directly.”




