The former owners of Manchester (Conn.) City Nissan will pay $4 million to settle charges of unlawful conduct, namely the systematic charging of unauthorized fees, according to the Federal Trade Commission and Connecticut Attorney General William Tong.

Regulators sued the Hartford-area store in 2024, acting on complaints from customers who say they were charged for certified pre-owned inspections and certifications that had already been performed. Investigators found additional undisclosed fees baked into sales and financing agreements, including undisclosed premiums for total loss protection, according to a release.

“Manchester City Nissan systematically ripped off Connecticut customers through needless, unauthorized junk fees,” Tong writes. “We sued in coordination with the Federal Trade Commission, and today’s settlement will now send millions of dollars back to customers. Car costs are through the roof right now, and Connecticut families deserve honest and fair prices.”

A proposed consent order states the $4 million will fund an escrow account the state will use to adjudicate and pay claims against Manchester City Nissan. The dealership was renamed Bertera Nissan Manchester following its 2024 acquisition by Bertera Auto Group, which is not party to the lawsuit or settlement.

Read more at FTC.gov