Nordis Technologies has released “Implement AI to Improve Transactional Customer Communications,” a new, free guide for owners of auto dealerships and other businesses in need of an AI implementation action plan.

The guide focuses on agentic AI and omnichannel communications, acknowledging inherent risks before walking readers through AI authorization, usage and, ultimately, performance analysis.

“To effectively leverage AI in transactional communications, companies need the right data and technology foundations, senior executive champions, and a strategic approach that applies AI to reach enterprise goals and priorities,” analysts write. “Companies must define goals and outcomes, determine when to build, buy or partner to get AI tools, and create a framework to develop, measure and scale AI initiatives.”

Read the full report at Nordis Technologies