Why Fleet Dealers Need to Know About Generative AI
Commercial vehicle buyers are becoming increasingly familiar and comfortable with the ChatGPT-style interfaces integrated into fleet management software, creating a new opportunity for dealers to modernize their fleet-facing support, infrastructure and strategy.
So says EVAI founder Ian Gardner in his latest contribution to DealerELITE. Much like the electrification of vehicles, Gardner argues, forward-thinking dealers should regard the emerging technology as both a challenge and an opportunity.
“Fleet managers are already exploring AI for predictive maintenance, compliance monitoring and proactive scheduling,” he writes. “These use cases align perfectly with dealership service capabilities. Rather than waiting for clients to come in with a warning light, AI can flag developing issues — brake wear, tire pressure anomalies, battery degradation — and initiate service well before failure.”
